Your Privacy: Our Unwavering Commitment
At FinLykke Edu, your privacy and the security of your financial data are not just priorities; they are fundamental principles etched into every aspect of our operations. We are dedicated to building a platform where you can learn, grow, and manage your finances with absolute confidence, knowing your personal information is protected with industry-leading security and unwavering transparency.
Our Privacy-First Philosophy
We believe that understanding your financial future shouldn't come at the cost of your privacy. Our robust practices ensure every piece of information you share with FinLykke Edu is handled with the utmost care, in full compliance with Singapore's Personal Data Protection Act (PDPA) and international privacy standards. We collect only what is necessary to provide you with personalized, effective financial education and empower you with full control over your data.
Have questions regarding our privacy practices? Please do not hesitate to reach out to our dedicated privacy officer at [email protected].
Transparent Data Collection and Usage
FinLykke Edu is committed to clarity regarding what data we collect and how we use it. We ensure every step of our data handling process is transparent, secure, and always in your best interest to enhance your learning experience.
Personal Information
We collect basic identifiers such as your name, email address, and contact number during registration to create and manage your account. This allows us to personalize your learning path and communicate effectively.
Retention: As long as your account is active, or as required by law.
Financial Preferences & Goals
Information regarding your financial goals, existing knowledge levels, and learning preferences is used to tailor course recommendations, coaching, and investment literacy modules to your specific needs.
Retention: Anonymized after 2 years of inactivity, or upon request.
Usage Data
We gather data on how you interact with our platform – courses completed, tools used, and engagement metrics. This helps us to continuously improve our services and ensure a seamless user experience.
Retention: Anonymized statistical data may be retained indefinitely for service improvement.
We do not sell your personal data to third parties. Any third-party sharing, such as with payment processors, is done under strict confidentiality agreements and only for the explicit purpose of providing our services.
Bank-Level Security for Your Peace of Mind
Protecting your sensitive information is paramount. FinLykke Edu employs multi-layered security measures, going beyond industry standards to ensure your financial journey with us is secure from every angle.
Technical Fortification
- End-to-End Encryption: All data transmitted between your device and our servers is encrypted using advanced TLS protocols.
- Access Controls: Strict role-based access controls ensure only authorized personnel can access sensitive information, under audited conditions.
- Secure Data Centers: Our data is hosted in highly secure, certified data centres with robust physical and operational security measures.
- Regular Audits: Independent security experts conduct regular penetration tests and audits to identify and mitigate potential vulnerabilities.
In the unlikely event of a data incident, our trained incident response team is equipped to act swiftly, mitigate impact, and notify affected users in accordance with legal requirements.
Your Rights, Your Control
FinLykke Edu empowers you with full control over your personal data. We provide clear mechanisms for you to understand, access, modify, or delete your information at any time, reflecting our commitment to your privacy.
Exercise Your Data Rights
We respect your right to manage your digital presence. FinLykke Edu offers you the following controls:
- Access & Portability: Request a copy of your personal data we hold, easily and in a portable format.
- Correction & Deletion: Update inaccurate information or request the deletion of your personal data from our systems.
- Consent Withdrawal: Opt-out of specific data processing activities or withdraw your consent at any time.
- Objection & Restriction: Object to certain data processing activities or request a restriction on how your data is processed.
To exercise any of these rights, please contact our privacy team directly at [email protected]. We are committed to responding to all requests promptly and in accordance with legal timelines.